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The terms and conditions and any other policies referred to in these terms and conditions (including any policies or documents to which a link is provided from these terms and conditions) (together "Terms") apply to your use of this Website including all orders submitted by you for products or services made available by us for purchase over the Website. By accessing this Website you agree to these Terms and we therefore advise you to read these Terms carefully and to save or print a copy of these Terms and Conditions for future reference. If you do not agree to these Terms (as they may be changed or updated from time to time), you must cease accessing this Website immediately.
Please note that these Terms do not affect your statutory rights as a consumer. For more information on your statutory rights, contact your local Trading Standards Office or Citizens Advice Bureau.
You agree that the information you provide when you register on this Website is not misleading, true and accurate in all respects and you will notify our customer service team of any changes to that information.
We may change, withdraw, or suspend access to this Website (in whole or part and permanently or temporarily) with or without notice and with no liability to you.
This Website may include links to other websites or resources ("Linked Websites"). Blue Strawberry bags has no control over the content of Linked Websites and you agree that, should you access a Linked Website using a link from this Website, Blue Strawberry Bags is not responsible for the availability of the Linked Websites, and is not liable in any way for the content of Linked Websites, including (without limitation) any goods or services available from such Linked Websites, other advertising or content on such Linked Websites or the use that such Linked Websites make of your personal information. Furthermore Blue Strawberry Bags will not be responsible for any offence, damage or loss caused by or connected to the use or reliance on such Linked Websites or the content thereon.
Blue Strawberry Bags will not be responsible, or liable to you or any third party, for the content or accuracy of any materials posted by you or any other user of this Website and you hereby agree to be responsible to Blue Strawberry Bags for and indemnify Blue Strawberry Bags and keep Blue Strawberry Bags indemnified against all costs, damages, expenses, losses and liabilities incurred and/or suffered by Blue Strawberry Bags as a result of any claim in respect of your use of the Website.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
All information on our Website is an invitation to treat only and is not an offer or unilateral contract. You agree that your order is an offer to purchase the products listed in your order ("Products") from us on the Terms. All orders submitted by you are subject to acceptance by us. We may choose not to accept your order in our discretion for any reason without liability to you. Examples of when we may not accept your order are as follows:
(a) If products are shown on our Website but are not available or are incorrectly priced or otherwise incorrectly described;
(b) If we are unable to obtain authorisation of your payment;
(c) If you order multiple quantities of an individual Product where such Products are to be shipped to any one customer or delivery address; or
(d) If shipping restrictions may apply to a Product.
Orders can also be placed by telephone in English with our Customer Service team: Contact Us (local rate) Monday to Friday from 9am to 5.30pm UK Time, excluding bank and public holidays. Our Customer Service team act on behalf of Blue Strawberry Bags in respect of any queries about delivery. Where you provide us with an email address, we will follow the process outlined in Section C. If you have not provided us with an email address, we reserve the right to follow an alternative process, which will be notified to you at the time. In either case, acceptance of your order and the formation of a contract of sale between us and you will not take place unless and until the Products have been collected from us by Blue Strawberry bags on your behalf pursuant to your delivery contract with Blue Strawberry Bags.
When placing an order for the first time, you will be required to register with us and complete certain required fields on an order form. We may provide you with and/or ask you to use identifications and passwords and other means for you to be able to access certain areas of the Website, such as the My Account section of the Website ("Secure Access"). Where we do so, it is on the condition that you shall be responsible for ensuring that such Secure Access is kept secure and confidential at all times. You shall comply with all security directions and/or recommendations given by us and inform us immediately if you become aware of or suspect any unauthorised use of the Secure Access or if the Secure Access becomes available to an unauthorised party. Without prejudice to our other rights and remedies, we may suspend your access to the Website without liability to you, if in our reasonable opinion, such action is necessary for safeguarding the Website.
In the event prolonged inactivity causes your connection to our Website to fail, your selection of goods may be lost. In such case, you will be required to re-enter your selection. Please note that items in your shopping basket and on your wishlist are not reserved and may be purchased by other customers.
Before you submit your order, you will be given the opportunity to review your selection, check the total price of your order and correct any input errors.
While all the Products sold through the Website will always correspond with their description, variations in both the manufacturing processes we use and also the display properties of the computer hardware you use to view our Website may mean that the colours, fabrics and designs of the Products displayed on our Website and the Products delivered to you may differ in appearance in minor respects.
All prices of Products on this Website are stated in British Pounds Sterling and are the price for the Products only. They do not include the charge by Blue Strawberry bags to you for delivery.
Blue Strawberry bags eavour to ensure that all pricing information on the Website is correct. Occasionally, however, an error may occur and Products may be mispriced. If a Product's correct price is lower than the price stated on the Website, subject to our right to refuse an order pursuant to , we will charge the lower amount and send you the Product. If a Product's correct price is higher than the price stated on the Website, we will, at our discretion, contact you and ask you whether you wish to proceed with the order at the correct price or cancel your order and notify you of such cancellation. We will not be obliged to supply Products at an incorrect price.
Blue Strawberry Bags may vary the prices of Products listed on this Website at any time and without any notice but such changes will not apply to Products in respect of which you have been sent a Dispatch Confirmation.
Please note that in some countries additional duties may be payable to your local tax authorities on receipt of your delivery. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. Please also note that you must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable for any breach by you of any such laws.
The total cost of your order will be the purchase price for the Products (which you pay to us) plus the delivery charges.
Find out more information about the payment methods that we accept, and details of when an order will be charged to your account can be found in our Purchasing & Payment section.
Please note that we accept payment in British Pounds Sterling.
You confirm that the credit/debit card that is being used is yours and that all details you provide to us in respect thereof including, without limitation, name and address details are complete, correct and accurate . You further confirm that the credit/debit card is valid and the inputted payment details correct. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.
Where we elect, or are required by applicable law, to issue or make available an invoice, we reserve the right to issue or make available electronic invoices and you agree to such form of invoicing.
When ordering, you will be offered Blue Strawberry Bag's Delivery Service once you reach the delivery address details page. Orders will be sent to the delivery address that you have given on your order form. Blue Strawberry Bags can not be held responsible if that delivery address is incorrect or incomplete. Please note that Blue Strawberry Bags does not deliver to PO boxes. Please note that there are restrictions on the locations to which Blue Strawberry Bags Products purchased from our Website. Details of the locations to which Blue Strawberry bags delivers are available from us on request.
If you have selected Blue Strawberry Bag's UK Next Day service, provided your order has been submitted to us before 1pm on the previous working day, Blue Strawberry Bags will despatch your order in time for a next working day delivery (provided your order has been accepted by us). If you have selected Blue Strawberry Bag's European delivery, your order will be delivered by Blue Strawberry Bags in 1-2 working weeks. For these purposes, a working day means any day in which banks are open for business in London, other than Saturdays and Sundays. Where you have selected Blue Strawberry Bag's Next Day service, your sole remedy for any failure by Blue Strawberry Bags to despatch your order in time for a next working day delivery shall be your right to cancel the relevant order and receive a full refund of any monies paid to us and to Blue Strawberry Bags in respect of that order.
Should you wish to cancel or return any Products, you may only do so in accordance with our Cancellation & Returns Policy. This Cancellation & Returns Policy does not affect your statutory rights as a consumer including your rights under the Consumer Protection (Distance Selling) Regulations 2000 ("Regulations"). For more information on your statutory rights, contact your local Trading Standards Office or Citizens Advice Bureau.
Where you return a Product under the Regulations we will issue you with a full refund but you will need to return the Product at your own cost (if you have already received the Product)